Major Midwest Non-profit Extends Agreement With Cloud Services Provider Fusion
Fusion (NasdaqCM: FSNN) is a leading provider of integrated cloud solutions to small, medium and large businesses. Fusion’s advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud communications, cloud connectivity, and cloud computing. Fusion’s innovative, yet proven cloud solutions lower their customers’ cost of ownership, and deliver new levels of security, flexibility, scalability, and speed of deployment.
FSNN announced today that a major non-profit organization providing medical and residential services to children and adults with developmental disabilities has extended its agreement with Fusion for five years. The organization expanded the number of locations served to eleven and added cloud connectivity to already existing cloud communications solutions, which were also expanded. The additional services and locations nearly doubled the contract value, bringing the total to $1.2 million. It was reported that the well-respected institution, which has been providing compassionate care in the Midwest for over fifty years, cited Fusion’s consultative approach to solving customer problems, efficient service delivery organization and single source integrated cloud solutions portfolio as reasons for its selection. The organization apparently began as the dream of one woman seeking to bring comfort, joy and the dignity of work to people with intellectual and developmental challenges. Today, several hundred dedicated staff members in multiple locations across the region deliver medical, residential and employment services in a nurturing and enabling atmosphere. Consistency, courtesy, and quality of care characterize their many services, and they looked to partner with a team every bit as committed to service excellence as they have been for decades.
FSNN further reported that faced with rapid expansion, the Midwest institution’s technology team turned to Fusion’s trusted and experienced sales and technical support professionals. As it had in the past when business-critical solutions were required, the institution found the Fusion team to be attentive and knowledgeable about the complex requirements of an organization delivering healthcare services. As a non-profit organization, the institution needed competitive pricing to help drive important cost efficiencies, and it found the Fusion solution particularly cost-effective, helping to support the organization’s budgetary focus on delivering care. Fusion’s robust and fully diverse nationwide network further differentiated the provider from other possible competitors, connecting all eleven of the institution’s locations while converging its voice and data requirements in a single source cloud solution.
Russell P. Markman, Fusion’s President of Business Services stated, “We are privileged to have earned this revered institution’s confidence and trust, and we appreciate the opportunity to continue to grow with them. We seek to create increasing value for our customers by introducing the full complement of our integrated cloud services, and we are especially gratified that our upsale efforts have resulted in greater cost savings as well as additional productivity for this organization’s dedicated professionals. We are pleased to contribute in some small way to the institution’s outstanding mission and purpose, and we have engineered a solution designed to allow them to focus on what they do best.”
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